We understand that it may be necessary to amend or cancel scheduled appointments from time to time. To help with this, we’re happy to waive our cancellation fee and accommodate scheduling adjustments, provided that we receive at least 24 hours notice prior to your scheduled appointment. Changes or cancellations within 24 hours of scheduled appointments will result in a $25 charge to your account which must be paid in full at your next visit. Appointment no-shows will result in a charge to your account for the full amount of the missed service(s) which must be paid in full before future appointments may be reserved or honored.
Conversely, if for any reason we have to cancel or reschedule your appointment the day of your scheduled service(s), a $25 credit redeemable on products and/or services will be applied to your account. This courtesy will not apply if you elect to have a different stylist accommodate you on your originally scheduled date/time.